Privacy Policy & SMS Terms

DRAWN2CARE MEDICAL SERVICES LLC
Privacy Policy & SMS Messaging Terms and Conditions
Effective Date: August 25, 2026
1. Information We Collect
Drawn2Care Medical Services LLC respects the privacy of its clients and is committed to protecting personal information.
Drawn2Care Medical Services LLC may collect information necessary to schedule and provide requested services, including:
• Name
• Telephone number
• Email address
• Appointment and scheduling information
• Service-related information
• Other information voluntarily provided by a client
Information is used for legitimate business purposes, including scheduling, appointment communications, service coordination, customer support, and business administration.
2. How We Use Information
Information provided to Drawn2Care Medical Services LLC may be used to:
• Schedule and coordinate requested services
• Send appointment confirmations and reminders
• Communicate scheduling changes
• Provide mobile specimen collection arrival updates
• Respond to service-related questions
• Provide customer support
• Conduct necessary business administration
3. Data Sharing and SMS Privacy
Drawn2Care Medical Services LLC does not sell, rent, or share customer personal information with third parties or affiliates for promotional or marketing purposes.
Mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.
Consumer personal information will not be transferred to external organizations except where strictly required by applicable law.
Mobile opt-in information and SMS consent will never be shared, sold, rented, or transferred to third parties or affiliates for marketing, promotional, or any other unrelated purpose.
4. SMS Messaging Program
Drawn2Care Medical Services LLC provides informational and conversational customer-care SMS communications to clients who have agreed to receive text messages.
Messages may include:
• Appointment scheduling and confirmations
• Appointment reminders
• Scheduling changes
• Mobile specimen collection arrival updates
• Service-related questions and responses
• Customer support communications
Drawn2Care Medical Services LLC does not use verbal SMS consent to send marketing or promotional text messages.
5. SMS Consent / Verbal Opt-In Process
Clients may voluntarily provide their mobile telephone number when scheduling services.
When scheduling by telephone or in person, Drawn2Care Medical Services LLC asks the client for permission before sending SMS communications.
Clients are informed that Drawn2Care Medical Services LLC may send informational and conversational customer-care text messages concerning appointments and requested services.
Clients are informed:
Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.
The client is then asked whether they agree to receive SMS messages from Drawn2Care Medical Services LLC.
SMS consent is voluntary. Consent to receive SMS messages is not a condition of purchasing or receiving services. Clients may decline SMS communications.
6. Message Frequency and Charges
Message frequency varies depending on appointment and service activity. Clients may receive multiple messages related to a scheduled service, including confirmation, reminder, scheduling, arrival, and service-related communications.
Message and data rates may apply.
Clients should contact their wireless carrier with questions regarding their messaging or data plan.
7. Opting Out — STOP
Clients may opt out of SMS communications at any time by replying STOP to the telephone number from which they received the message.
After a STOP request is received, Drawn2Care Medical Services LLC may send a confirmation message indicating that the client has been unsubscribed. The client will no longer receive SMS messages unless the client later chooses to opt in again.
8. Help — HELP
Clients who need assistance with the SMS messaging program may reply HELP for assistance.
Clients may also contact:
Drawn2Care Medical Services LLC
Email: Drawn2care@gmail.com
Phone: (215) 544-3348
9. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by the client's wireless carrier and is outside the control of Drawn2Care Medical Services LLC.
10. SMS Marketing
The SMS program described on this page is intended exclusively for informational, conversational, and customer-care service communications.
Drawn2Care Medical Services LLC does not use verbal SMS consent to send marketing or promotional text messages.
11. Data Security
Drawn2Care Medical Services LLC maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, or sharing.
Access to personal information is limited to authorized personnel who require the information for legitimate business or service-related purposes.
12. Privacy and SMS Questions
Questions regarding this Privacy Policy, SMS Messaging Terms and Conditions, or Drawn2Care Medical Services LLC's handling of personal information may be directed to:
Drawn2Care Medical Services LLC
Email: Drawn2care@gmail.com
Phone: (215) 544-3348
13. Contact Information and Data Protection
If you have questions about this Privacy Policy, SMS Messaging Terms and Conditions, or SMS communications, please contact:
Drawn2Care Medical Services LLC
Phone: (215) 544-3348
Email: Drawn2care@gmail.com
Consumer personal information will not be transferred to any external organizations under any circumstances, even with the client's consent, except where strictly required by applicable law.
Mobile opt-in information and SMS consent will never be shared, sold, rented, or transferred to third parties or affiliates for marketing, promotional, or any other purpose.
Drawn2Care Medical Services LLC maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, or sharing. Access to personal information is limited to authorized personnel.
14. Changes to This Policy
Drawn2Care Medical Services LLC may update this Privacy Policy and SMS Messaging Terms and Conditions as business practices, services, or legal requirements change.
The effective date displayed at the top of this page identifies the current version.
SMS CONSENT STATEMENT
By voluntarily opting in to SMS communications, the client agrees to receive informational, conversational, and customer-care text messages from Drawn2Care Medical Services LLC related to requested appointments and services.
Message frequency varies. Message and data rates may apply. Consent is optional and is not a condition of purchasing or receiving services. Reply STOP to opt out or HELP for assistance.